How It Works
Come into Station One.
945 City Plaza Way,
Oviedo, FL 32765
Order at the counter from our menu. (see above)
Our Firehouse Chefs Will Prepare Your Meals Using High-Quality, Locally-Sourced Ingredients.
Find a table outside to enjoy your meal immediately OR take it home to your family!
For Oven: (Recommended)
- Pre-Heat Oven to 350 degrees for 15 minutes
- Remove Film and Cover with Aluminum Foil
- Place container in the oven for 10 – 15 minute (Longer if Required)
- Remove Film and Cover with Paper Towel
- Place container in the microwave
- Heat 1 1/2 to 2 minutes (Longer if Required)
These are recommendations and heating my vary based on your personal preferences.
We dispatched our hunger fire investigation team and the cause of this burning question, has the following outcome:
The first line of defense for a minor hunger fire is our Small portion. This method of extinguishment weighs 8 – 10 ounces and is designed to extinguish a minor hunger fire, control and diminish weight and control money burn.
Too address a major hunger fire the Large portion weighs 16 – 24 ounces and is designed to extinguish the 5-11 hunger fire or you might just be kind enough to share.
For the Greater Orlando Area and it surrounding communities we lowered our minimum order to $40, which will have a $6 delivery fee and over $100 will get you free shipping. **Tuesday Delivery
For the remaining Florida cities we have a $75 minimum and a $15 flat rate for shipping. **Ships Tuesday for Wednesday delivery (except the panhandle which is a Thursday delivery)
Shipping (North of Florida & East of the Mississippi):
There is a $75 minimum order for the remaining 41 states. This zone has a flat rate of $20.00 for shipping. **Ships Tuesday for Thursday/Friday delivery.
Shipping (West of the Mississippi):
There is a $75 minimum order for the remaining 41 states. This zone has a flat rate of $25.00 for shipping. **Ships Tuesday for Thursday/Friday delivery.
Yes, because everything we cook/serve is prepared fresh and never sees a preservative. Your meals stay fresh for 7–10 days in the refrigerator. We do, however, have a disclaimer on salads. Due to the nature of greens, we shorten the shelf life to 3–4 days in the refrigerator.
Absolutely. You can freeze your meals, especially if you do not intend to eat them within the 7-day “best if used by” date. That said, fresh is always the best. Please remember when heating from frozen, additional time is required from the time stated above.
Fire Dept. Meals would strongly advise against freezing meals that contain uncooked greens, like salads.
Not only can you heat your meals in the oven, but this is how we typically reheat our meals! Our new packaging is oven safe. Just remove the film and cover with foil to maintain moisture. We would recommend 1o – 15 minutes in a preheated oven at 350 degrees. These are recommendations and heating my vary based on your personal preferences.
Our bread is so fresh, that it’s better than if you made it yourself. We have Bagel Kings Bakery and Cedars Bakery to make all our breads. We have searched long and hard to find a company, that has the same ethical wherewithal that we believe in.
Our breads contains NO preservative or funky additives to make it last weeks. So what does that mean? This means that you need to REFRIGERATE immediately upon receiving your order, this will maintain the quality of the bread and keep it from getting the fuzzies.
First, all meals are packaged refrigerated not frozen. However, if you are outside our hand delivery area, your meals were packaged with dry ice.
So during the shipping period, the dry ice will freeze the meals to ensure they come to you fresh and with no chance of being warm. We have tried all different refrigerants, which do not last with weather/heat and any chance of delays with UPS. The last thing we want are meals showing up warm or spoiled due to weather/time. If you have received meals from other companies with gel packs, we can pretty much guarantee they were frozen when they went in the box.
We are required by the Department of Health and the FDA, to keep the meals at 40 degrees or below to meet all food safety guidelines.
We can assure you that your meals are made fresh just a day or sometimes a few hours before going out the door. Just take the meals, place them in the fridge and they will be perfectly fresh to enjoy.
First, we are truly sorry that this has happened. As much as we stress our concerns with UPS management there is not much we can do.
We personally take your package (with extreme care) to the UPS facility, were it is handed over and into their care. Beyond that we have no control of what happens next and therefore can not be financially responsible for any damage.
Please make your claim with UPS and if you do happen to need any information from us, to assist in recovering your loss, we are more than willing to provide the information (if available).